Does ElgonOS support access and visitor workflows?
Yes. ElgonOS supports access control property management workflows such as gate passes, access cards, visitor pre-registration, guard workflows, entry records, and access logs.
What is Resident Connect?
Resident Connect is a privacy-first resident communication capability for supported deployments. It lets verified residents send short, practical unit-to-unit notices for parking, visitor or gate coordination, child safety, leakage, noise, security, and lost/found issues without exposing personal phone numbers.
Does Resident Connect expose tenant phone numbers?
No. Resident Connect is designed for in-app private resident notices. Phone numbers are hidden by default, and property managers can keep the workflow configurable, property-controlled, and admin-visible where required.
Can residents contact each other directly?
Resident Connect is not an open group chat. It is designed for short, purposeful notices between verified residents without exposing phone numbers, with reporting and moderation controls where required.
Can Resident Connect support parking, gate, child safety, or leakage notices?
Yes. Supported deployments can configure Resident Connect categories for practical community issues such as parking coordination, visitor or gate notices, child safety alerts, leakage concerns, noise concerns, lost/found items, and general neighbour notices.
Can property managers monitor misuse?
Yes. Resident Connect is designed to let managers see reported or safety-related messages where required, close or moderate inappropriate notices, and preserve audit visibility without forcing managers to mediate every normal notice.
Can Resident Connect be enabled per property?
Yes. Resident Connect is designed to be configurable per property, including allowed categories, reply behavior, safety-related visibility, reporting controls, and reasonable anti-spam limits depending on deployment setup.
Is ElgonOS only for rent collection?
No. ElgonOS includes rent collection software Kenya teams need, but it is built as a broader property operations platform Kenya teams can use for tenants, leases, units, maintenance, access, resident communication, resident services, dashboards, approvals, audit trails, and AI-assisted reporting.
Does ElgonOS support maintenance workflows?
Yes. Property teams can capture maintenance requests, assign work, track status, update tenants, preserve operating history, and follow up on service activity.
Does ElgonOS include AI reporting?
Yes. ElgonOS includes Ask AI, AI-assisted reporting, tenant predictability, portfolio insights, executive dashboards, and data quality visibility to support operational decision-making.
What features are enterprise configurable?
Enterprise deployment options can include M-PESA PayBill/Till setup, bank or card routing, SMS and WhatsApp communication, accounting integration, custom workflows, advanced reporting, migration support, and mobile rollout depending on client setup.