Is ElgonOS only for rent collection?
No. ElgonOS includes rent collection software Kenya teams need, but it is built as a broader property operations platform Kenya teams can use for tenants, leases, units, maintenance, access, resident communication, resident services, dashboards, approvals, audit trails, and AI-assisted reporting.
Does ElgonOS support M-PESA workflows?
Yes. ElgonOS supports M-PESA-aware workflows, payment reference tracking, billing, receipts, and reconciliation workflows. Direct M-PESA PayBill or Till integration is enterprise configurable depending on client setup.
Can ElgonOS manage tenants, leases, units, and documents?
Yes. ElgonOS supports tenant records, lease records, unit occupancy, billing records, receipts, lease signing workflows, documents, approvals, and lifecycle visibility.
Does ElgonOS support maintenance workflows?
Yes. Property teams can capture maintenance requests, assign work, track status, update tenants, preserve operating history, and follow up on service activity.
Does ElgonOS support access and visitor workflows?
Yes. ElgonOS supports access control property management workflows such as gate passes, access cards, visitor pre-registration, guard workflows, entry records, and access logs.
What is Resident Connect?
Resident Connect is a privacy-first resident communication capability for supported deployments. It lets verified residents send short, practical unit-to-unit notices for parking, visitor or gate coordination, child safety, leakage, noise, security, and lost/found issues without exposing personal phone numbers.
Does Resident Connect expose tenant phone numbers?
No. Resident Connect is designed for in-app private resident notices. Phone numbers are hidden by default, and property managers can keep the workflow configurable, property-controlled, and admin-visible where required.
Can Resident Connect be enabled per property?
Yes. Resident Connect is designed to be configurable per property, including allowed categories, reply behavior, safety-related visibility, reporting controls, and reasonable anti-spam limits depending on deployment setup.
Is ElgonOS only an AI tool or a full property management platform?
ElgonOS is a full AI-powered property operations platform. It combines rent collection, M-PESA-aware workflows, tenants, leases, units, maintenance, access, resident services, dashboards, approvals, audit trails, Ask AI, and AI-assisted reporting.
Does ElgonOS include AI reporting?
Yes. ElgonOS includes Ask AI, AI-assisted reporting, tenant predictability, portfolio insights, executive dashboards, and data quality visibility to support operational decision-making.